Return & Refund Policy
Return, Refund & Exchange Policy
We know it can be frustrating when the online purchase is not quite right, we offer a complete “no fuss” guarantee to all our customers. We have very customer friendly return & refund policies.
Please read product details carefully before confirming the order.
Wrong Item / Damaged Product/ Incorrect Size/Incomplete Product:
If your goods are damaged or one of any above condition, we would be happy to give you the Replacement with the right product. In this case, contact must be made within one hours of receipt of the products by Chat on WhatsApp notifying us of any damage to the product with pics of the product received. We will schedule return pick up for the product. It is required that the return packets should be strongly and adequately packed so that there is no further damage to products during transit. Upon return, the article will undergo a quality check to ensure the quality problem is found to be our responsibility rather than misuse or abuse of the product outside of our control. Products should be returned in their original packaging and the original price tags, barcodes, labels, user manual, warranty card and invoices etc.
In case of incomplete product / items missing in the package, the missing parts will be sent after verification from our end.
If product get damage in act of god then we are not responsible for that.
Order Cancellation
For order cancellation please Chat on WhatsApp. Orders can be cancelled before they are cut / gone to print without any extra costs. Customer has to write us within 8 hrs. No cancellation will be made beyond that. For cancellations beyond the policy, a 30% deduction of the order value will be applied in case of a refund as a return shipping cost, in addition to a 3% payment-gateway/transaction charge for prepaid orders. Please note that once the order has been cut / gone to print, it cannot be cancelled.
Custom Product Order
Custom products are the products those are created on your request, apart from other available products on website. Such orders are non-refundable, non-cancelable & non-exchangeable.
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